Terre Haute Children's Museum
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    • Program Overview
    • Deming Before & After School Care
    • Toddler Tuesday
    • School Services & Outreach
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Privacy Policy for the Terre Haute Children’s Museum
​
Effective Date: 1/1/2024
Last Updated: 12/5/2025

1. Introduction
The Terre Haute Children’s Museum (“we,” “our,” or “us”) is committed to protecting the privacy of our visitors, members, donors, program participants, and website users. This Privacy Policy explains how we collect, use, share, and protect personal information gathered through our website, at our Museum, and during Museum-hosted events and programs.

By engaging with the Terre Haute Children’s Museum online or in person, you agree to the practices described in this policy.

2. Information We Collect
We collect information to support Museum operations, provide high-quality educational experiences, and enhance visitor services.

a. Personal Information

We may collect:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment or billing information (for tickets, memberships, donations, or event registrations)
  • Emergency contacts for child programs (e.g., camps or caregiver drop-off programs)
  • Membership details
  • Event or program registration details

b. Non-Personal Information

Automatically collected data may include:
  • Browser type and device information
  • IP address
  • Website usage data
  • Referral sources and time spent on pages
  • Data gathered through cookies, analytics tools, or tracking technologies

c. Educational & Program Information

For children participating in programs such as camps, Toddler Tuesday, field trips, or before/after-school care, we may collect:
  • Child’s name and age
  • Relevant medical or allergy information (provided voluntarily by parents/guardians)
  • Authorized pick-up individuals

This information is used solely for participant safety and program administration.

3. How We Use Your Information

We use personal and non-personal information to:
  • Process ticket purchases, donations, and memberships
  • Register participants for Museum programs and events
  • Communicate updates about exhibits, programming, and Museum news
  • Provide customer service and respond to inquiries
  • Improve our website, educational offerings, and visitor experience
  • Manage donor acknowledgments and charitable recordkeeping
  • Fulfill legal, safety, and compliance requirements

Marketing communications are sent only if you opt in, and you may unsubscribe at any time.

4. How We Share Information

We do not sell or rent personal information.

We may share information only with trusted partners, including:
  • Service providers supporting ticketing, payment processing, email communication, or data storage
  • Program partners or grant agencies when required for reporting (never for marketing)
  • Emergency personnel, if needed for the safety of participants
  • Legal authorities, if required by law

All partners are contractually required to protect your information and use it solely for authorized purposes.

5. Children’s Privacy

As a children’s museum, we take extra caution to protect children’s information.
  • We do not knowingly collect personal information from children under 13 without verified parental consent.
  • Program-related information about children is gathered only for safety, communication, and administration.
  • Parents/guardians may request access to, update, or delete their child’s information at any time.

If we discover that a child’s information was collected without consent, we will delete it promptly.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and pixels to:
  • Improve website navigation
  • Measure engagement with online content
  • Understand visitor interests to enhance programming

You may disable cookies within your browser settings, though doing so may affect website functionality.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your information against unauthorized access, alteration, or disclosure. While we strive to protect your data, no system can guarantee complete security.

8. Donor & Member Privacy

The Terre Haute Children’s Museum respects donor and member confidentiality:
  • Donor information is never sold or shared with third parties for advertising
  • Donor names may be publicly recognized unless anonymity is requested
  • Membership information is used solely for Museum communications and benefits

9. Data Retention

We retain personal information only as long as necessary to:
  • Provide Museum services
  • Maintain donation and membership records
  • Remain compliant with laws and grant obligations

You may request deletion of your personal information, subject to legal and operational limits.

10. Your Rights

Depending on your location, you may have the right to:
  • Access personal information we hold
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

To make a request, please contact us using the information below.

​11. Third-Party Links

Our website or emails may contain links to third-party websites. The Terre Haute Children’s Museum is not responsible for the privacy practices or content of sites outside our domain.

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our website with the “Last Updated” date. Continued use of our services indicates acceptance of these changes.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Terre Haute Children’s Museum
727 Wabash Ave
Terre Haute, IN 47807
Phone: (812) 235-5548
Email: [email protected]
Museum Entry Hours
Tuesday - Friday
10:00 am - 4:00 pm
Sunday
12:00 pm - 5:00 pm
Saturday
​
10:00 am - 5:00 pm
Monday
Closed
Special Hours and Closures may occur.  Please click here.

Museum Office is open Monday - Friday, 8:30 am - 4:00 pm.
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Ropes Challenge Course Hours
Tuesday - Friday
11:30 am - 2:30 pm
Sunday
1:30 pm - 3:30 pm
Saturday
11:30 am - 3:30 pm
Monday
Closed
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Tickets
Museum Entry

​2 & Older

$9.00
Under 2
FREE
Members
​
FREE
Ropes Challenge Course 

Non-Members
$7.00
Members
$3.00
+ Ropes
​​Members
FREE
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Picture
727 Wabash Avenue
Terre Haute, IN 47807
​(812) 235-5548
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  • Visit
    • Hours & Admission
    • Events
    • Parties & Rentals
    • Field Trips
    • Terre Haute
  • Explore
    • Under Construction
    • Ropes Challenge Course
    • Bees, Butterflies & Blooms
    • Tree House
    • Water Works
    • All Exhibits
  • Learn
    • Program Overview
    • Deming Before & After School Care
    • Toddler Tuesday
    • School Services & Outreach
  • Join
    • Family Membership
    • Grandparents Membership
    • Access Pass Program
    • Partner Science Centers
  • Support
    • Donate
    • Volunteer
    • Top Chefs
    • Science Store
    • Sponsor a Brick
    • In Memory